Information we collect
When you submit a quote request through this website, we collect the information you choose to provide, including your name, company, email address, phone number, project address, project details, and any files you attach (drawings, photos, or sketches).
Our hosting provider may also log basic technical information about your visit, such as IP address, browser type, referring page, and timestamps, for security and reliability purposes.
How your information is used
- Responding to your quote request and any follow-up correspondence.
- Reviewing the requested scope and preparing pricing or proposals.
- Coordinating site access, scheduling, and deliverables.
- Keeping a record of submissions for our internal project files.
We do not sell your information, and we do not share it with third parties for advertising or marketing purposes.
Third-party services
The website relies on a small number of service providers that may process technical information according to their own privacy policies:
- Hosting: Vercel, serves the website and runs the quote form endpoint.
- Email delivery: our SMTP email provider, used to deliver quote-request emails to our team and confirmation messages to you.
- Reviews: Google Places, displays our public Google Business reviews on the site.
- Walkthroughs: our embedded 3D walkthrough provider, used to display interactive 360° tours.
- Fonts: Google Fonts, serves the Poppins typeface used across the site.
Cookies & tracking
This website does not set marketing or advertising cookies. Embedded third-party components (such as fonts and walkthrough viewers) may set their own cookies according to their providers' policies.
Data retention
Quote submissions and any attached files are retained in our email and internal project records for as long as is reasonably necessary to respond to your request, manage the resulting engagement, and meet our record-keeping needs. You may ask us to delete your information at any time.
Your rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, you have the right to ask what personal information we hold about you, to request a correction, or to ask us to delete it. To exercise any of these rights, contact us using the details below and we'll respond within a reasonable time frame.
Security
Quote-form data is transmitted over HTTPS. Submissions are delivered by email to our team and access is limited to staff working on your project. We make reasonable efforts to protect your information; no method of transmission or storage is 100% secure.
Updates to this policy
We may update this policy from time to time. The most recent version will always be available at this URL. Material changes will be reflected in the page above.
Contact us
If you have any questions about this policy or our handling of your information, email info@trivion.ca or call 647-858-5677.